Privacy Policy
ReadyLite is committed to ensuring that your privacy is protected. Should
we ask you to provide certain information by which you can be identified when using this
website, you can be assured that it will only be used in accordance with this privacy
statement.
What we collect
We collect information about you when you complete a contact form, a
credit account application form or place an order for products or services. Website
usage information is collected using cookies (see definition below).
This information may include:
- Name and job title
- Contact information including email address and phone number
- Demographic information such as postcode, preferences and interests in relation to
our products and services
What we do with this information
- We collect information about you to process your order, manage your account and, if
you agree, to email you about other products and services we think may be of
interest to you.
- We use your information collected from the website to personalise your repeat visits
to our website.
- ReadyLite will not share your information for marketing purposes with other
companies.
- In processing your order, we may send your details to, and also use information from
credit reference agencies and fraud prevention agencies and fraud prevention
agencies.
- To ensure your products reach you on time we may share your details with third party
couriers.
Marketing
ReadyLite will send you marketing communications on services, products
and offers by email but we do not do so without your consent. In some cases, we may
contact you through ‘Legitimate interests’ reasons under GDPR policy. Legitimate
interests - we use your personal information to send you this information. In some cases
(such as where we're required to do so by law) we will also ask for your consent before
sending you this information.
These email campaigns may contain tracking software within the actual
email. Your activity is tracked and stored in a database for future analysis and
evaluation. Such tracked activity may include: the opening of emails, forwarding of
emails, the clicking of links within the email content, times, dates and frequency of
activity [this is not a comprehensive list]. This information is used to refine future
emails and to supply you with more relevant content based around your activity.
All marketing emails are sent with an un-subscribe feature, this process is detailed at
the footer of each email campaign. If you do not wish to receive any further marketing
communications from us, please email us stating that you wish to opt out of receiving
further emails with your full name and company details.
We ask for your permission to send you marketing and promotional material
using your address, telephone number, email address and SMS, so that we can send you
free gifts, discount vouchers, invitations to events, special offers, market research,
and other marketing material that we believe may be of interest to you. If you give
permission, you will be able to withdraw it at any time by:
- Logging into your account and updating your preferences
- Emailing sales@readylite.co.uk
- Phoning 01772 250060
Even if you choose not to receive this marketing information, we may
still use your personal information to provide you with important services
communications, including communications in relation to any orders you submit or
products you purchase.
Access to your information and correction
You have the right to request a copy of the information that we hold
about you. If you would like a copy of some or all of your personal information, please
email or write to ReadyLite, PO Box 1489, Preston, PR2 0FG, United Kingdom. If any of
the information that you have provided to us changes, for example if you change your
email address or name, please email us with these changes.
IP Addresses
We may collect information about your computer, including where available
your IP address, operating system and browser type, for system administration. We do not
record or share the IP address of any of our visitors, this is statistical data about
your browsing actions and patterns in relation to our website.
Other websites
Our website contains links to other websites. This privacy policy only
applies to this website so when you link to other websites you should read their own
privacy policies.
Data Security
READYLITE takes security of personal data seriously. We have internal
policies and controls in place to protect personal data against loss, accidental
destruction, misuse or disclosure and to ensure that data is not accessed, except by
employees in the proper performance of their duties.
Where ReadyLite engages with third parties to process personal data on our behalf, such
parties do so on written instructions, are under a duty of confidentiality and are
obliged to implement appropriate technical and organisational measures to ensure
security of data. This is documented in third party agreements.
Some of the processing ReadyLite carries out may result in risks to
privacy. Where processing would result in a high risk to individuals rights and
freedoms, ReadyLite will carry out a data protection impact assessment to determine the
necessity and proportionality of processing. This will include considering the purposes
for which the activity is carried out, the risks for individuals and the measures that
can be put in place to mitigate those risks.
If ReadyLite discovers that there has been a data breach of personal data
that poses a risk to the rights and freedoms of individuals, we shall report it to the
Information Commissioner’s Office (ICO) within 72 hours of discovery. ReadyLite will
record all data breaches regardless of their effect.
If the breach is likely to result in a high risk to the rights and
freedoms of individuals, we shall tell the affected individuals that there has been a
breach and provide them with information about its likely consequences and the
mitigation measures we have taken.
Social Media Platforms
Communication, engagement and actions taken through external social media
platforms that ReadyLite participate on are custom to the terms and conditions as well
as the privacy policies held with each social media platform respectively.
We advise you use social media platforms wisely and communicate / engage
on them with due care and caution in regard to your own privacy and personal details.
ReadyLite will never ask for personal or sensitive information through social media
platforms and encourage users wishing to discuss sensitive details to contact them
through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content
directly from web pages to the social media platform in question. Users are advised
before using such social sharing buttons that they do so at their own discretion and
note that the social media platform may track and save your request to share web page
respectively through your social media platform account.
Shortened Links in Social Media
Some social media platforms shorten lengthy URLs [web addresses] (this is
an example: https://bit.ly/2UBbb6w). Users are advised to take caution and good
judgement before clicking any shortened URLs published on social media platforms by
ReadyLite. Despite the best efforts to ensure only genuine URLs are published, many
social media platforms are prone to spam and hacking and therefore this website and its
owners cannot be held liable for any damages or implications caused by visiting any
shortened links.
Changes to our privacy policy
We keep our privacy policy under regular review, this policy was last
updated on 5 APRIL 2019. We advise you occasionally check this page to ensure that you
are happy with the changes.
Contact
Questions, comments and requests regarding this privacy policy are
welcomed and should be addressed to sales@readylite.co.uk
